Senior HR Manager Fintech

Company : Start Talent Services

Job Type : Full Time

Dubai, United Arab Emirates

Number of Applicants

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000+

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Job Description - Senior HR Manager Fintech

Job Title: Senior HR Manager – Fintech

Location: Dubai, UAE

About the Role

We’re looking for a Senior HR Manager to lead the People strategy for Customer Experience organisation across the Middle East. Based in Dubai and reporting to the Chief People Officer, this role is responsible for HR partnership and people operations across KSA and Egypt.

You’ll work closely with CX and People leadership to implement scalable, high -impact HR frameworks that drive engagement, capability, and performance across a fast -growing operational workforce.

Key Responsibilities

Lead the People agenda for the Customer Experience organisation across KSA and Egypt

Act as a senior HR business partner to CX leadership, advising on organisational structure, workforce planning, and talent strategy

Oversee core HR areas including business partnering, employee relations, and HR operations

Design and implement engagement, retention, and development programs for large frontline and operational teams

Partner with business leaders on succession planning and capability building for key CX roles
Support alignment of compensation and recognition frameworks with business growth and market trends

Champion employee experience initiatives across onboarding, development, and internal communication

Leverage people analytics to drive data -informed decision -making

Lead and coach a regional HR team

Requirements

Required & Preferred Experience

8–12+ years of HR experience, with strong HRBP or HR leadership exposure

Experience supporting high -volume, customer -facing or operational teams

Multi -country HR experience, ideally across UAE, KSA, and Egypt

Solid understanding of regional labour laws and HR compliance

Strong stakeholder management and business partnering skills

Experience in workforce planning, organisational design, and leadership development
Comfortable operating in fast -scaling fintech environments

Arabic speaking is a plus

Benefits

What You’ll Get

Competitive salary, benefits, and ESOP package

Opportunity to lead HR for a critical business function within a fast -growing fintech

Regional visibility and strong career progression potential

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Senior HR Manager Fintech

Job Description - Senior HR Manager Fintech

Requirements

Benefits

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