Senior Manager - Global Clients

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Global Clients team manages some of Visa's largest, most complex and strategically important client relationships. Spanning all five Visa regions, the team brings together global strategy and local market execution to provide clients with a coordinated, white-glove experience and drive mutual growth.

Our portfolio in CEMEA includes leading financial institutions and global remitters, each with diverse footprints, business models and priorities. The team works across Visa to bring the best of Core, Value-Added Services (VAS) and Commercial & Money Movement Solutions (CMS) to our clients, aligned with their strategic priorities and Visa's 2030 strategy.

As Senior Manager - Global Clients, you will help manage and grow Visa's strategic Global Remitter relationships across CEMEA and support on the wider portfolio, partnering with clients and Visa teams globally to identify opportunities, deepen relationships and accelerate growth across cross-border payments and money movement.

Key Responsibilities:

Client Partnership Management:

• Build and maintain trusted relationships with key stakeholders across Visa's Global Remitter clients in CEMEA.
• Act as a strategic partner, aligning Visa's capabilities with clients' global and regional priorities.
• Lead account governance and coordinate resolution of key client opportunities, risks and issues.
• Coordinate across Visa's regions to ensure a consistent and seamless global client experience.

Partnership Growth & Business Development:

• Identify and execute opportunities to grow the partnership across Core, VAS and CMS.
• Understand clients' cross-border and remittance strategies, including key markets, corridors, funding and payout needs.
• Build and maintain a strong pipeline of commercial opportunities and strategic initiatives.
• Develop business cases, commercial propositions and growth plans for new opportunities.

Strategic Account Execution:

• Develop and execute CEMEA account plans aligned with the broader Global Client strategy and Visa 2030 priorities.
• Lead cross-functional initiatives across country and regional teams, driving alignment and execution against key priorities.
• Monitor progress against strategic objectives, milestones and commitments.
• Prepare executive presentations, business reviews and client-facing materials.

Portfolio Performance & Commercial Management:

• Monitor performance across key client, portfolio and commercial KPIs.
• Translate business performance and market insights into actions and growth opportunities.
• Support revenue planning, forecasting and commercial evaluations.
• Track client opportunities, commitments and performance against agreed objectives.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• Bachelor's degree in Business, Finance, Economics, or a related field; and a MBA from a top University.
• 7+ years of relevant experience in payments, financial services, fintech, remittances or cross-border money movement.
• Proven ability to build senior stakeholder relationships and manage complex, multinational client partnerships.
• Experience identifying, developing, and executing growth opportunities and strategic initiatives.
• Strong commercial and financial acumen, including business cases, incentives, pricing, and revenue management.
• Strong analytical capabilities with experience in performance management, KPI tracking, and business planning.
• Ability to lead cross-functional teams and influence stakeholders in a matrixed organization.
• Excellent communication, negotiation, and presentation skills.
• Proactive, results-oriented, and comfortable operating in a fast-paced environment.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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