Senior
Program Manager

Meet myZoi

myZoi is changing lives for the better for
those who deserve it the most. We are an exciting fintech start -up aiming to
promote financial inclusion globally. Our vision is to provide a level playing
field to the unbanked and the underbanked in accessing essential financial
services in an affordable, convenient, and transparent fashion. We are looking
for smart, ambitious, and purpose -driven individuals to join us in this
journey.

Position

The Senior Program Manager is responsible for leading
complex, cross -functional programs that deliver and enhance myZoi’s product
ecosystem. Reporting into the Enterprise PMO, the role translates strategic,
product, and regulatory objectives into structured programs comprising multiple
interdependent projects.

The role requires strong understanding of end -to -end
fintech product delivery, customer journeys, regulatory constraints, and
operational impacts, combined with disciplined governance and execution.

Key Responsibilities

• Lead end -to -end delivery of large,
  multi -workstream programs spanning myZoi’s product landscape.
  
• Structure programs into clearly defined
  projects, workstreams, milestones, and outcomes.
  
• Ensure programs are delivered on time,
  within scope, budget, and quality expectations.
  

Product &
Business Alignment

• Partner closely with Product Management
  to translate product roadmaps into executable delivery plans.
  
• Maintain strong understanding of myZoi’s
  products, customer journeys, and operating model.
  
• Ensure alignment between customer
  experience, regulatory requirements, and technical implementation.
  

Governance, Control
& PMO Alignment

• Deliver programs in line with standards,
  governance frameworks, delivery methodologies.
  
• Establish and manage integrated program
  plans, RAID logs, and change control processes.
  
• Provide consolidated, high -quality
  reporting to PMO governance forums and senior leadership.
  
• Ensure governance remains lightweight,
  value -driven, and aligned to industry -standard frameworks rather than bespoke
  internal processes.
  

Cross -Functional
Stakeholder Management

• Lead coordination across Technology,
  Product, Risk, Compliance, Operations, Finance, and external partners.
  
• Act as the single point of contact for
  program -level risks and issues.
  
• Facilitate steering committees, PODs,
  and decision forums.
  

Risk, Compliance
& Regulatory Delivery

• Ensure programs address all relevant
  risk, compliance, and regulatory requirements.
  
• Work closely with Risk and Compliance
  teams to embed controls into design and delivery.
  
• Support audits, regulatory reviews, and
  remediation initiatives.
  

Financial &
Resource Management

• Own program -level budgets, forecasts,
  and financial tracking in partnership with Finance.
  
• Manage resource planning across multiple
  delivery teams and vendors.
  
• Oversee third -party and vendor delivery
  where applicable.
  

Continuous
Improvement & Capability Building

• Capture lessons learned and apply best
  practices to future programs.
  
• Support Project & Portfolio Managers
  within the PMO.
  
• Contribute to the ongoing maturity of processes,
  standards, and ways of working.
  

Qualifications

Experience

• 12 -15+ years of experience in program/project
  management within fintech (Digital Product)/financial services.
  
• Proven experience delivering complex,
  product -led programs in regulated environments.
  
• Experience in leading regulatory enabled
  strategic programs
  
• Strong track record working with PMOs
  and enterprise governance frameworks.
  
•  Experience with tech delivery
  coordination in hybrid mode with cloud native in -house built
  platform/outsourced delivery model.
  

Skills &
Expertise

• Experience operating within Lean -Agile
  delivery models, including PI planning and structured prioritization
  frameworks.
  
• Ability to apply standardized industry
  frameworks (e.g., SAFe principles, Agile governance) without adding unnecessary
  process.
  
• Strong understanding of fintech product
  lifecycles and end -to -end delivery.
  - Excellent program structuring, dependency management, and execution skills.
  - Strong stakeholder management and executive communication capabilities.
  - Experience with Agile, Waterfall, and hybrid delivery models and tools (JIRA,
  Confluence).
• Experience in orchestrating Product,
  Operations and Technology, SLODs, commercial, Business Development and external
  partners.
  
• Ability to understand the strategic and
  financial implications of trade -offs and translate them into the program
  delivery scope and requirements.
  
• Ability to challenge and support Product
  and Tech on architecture, sequencing, and trade‑offs between scope, risk and
  time‑to‑market.
  

Education &
Certifications

• Bachelor’s degree in Business,
  Engineering, Finance, or a related field.
  
• PMP, PgMP, SAFe, or equivalent
  certifications preferred.
  

Personal Attributes

• Strategic yet execution -focused.
  
• Comfortable operating in matrix and
  regulated environments.
  
• Strong ownership mindset and attention
  to detail.
  
• Passion for purpose -driven fintech and
  financial inclusion.
  

At
myZoi we strive to create a both a product and a team that embraces equality,
inclusion, diversity and freedom. We want people who can be themselves and
bring their own brand of value to the team. Come and join us!