Senior Sales Assistant Retail

• To provide a high level ofcustomer service at all times both internal and external, by beingaware of the product categories and being able to assist and advisecustomers professionally.
  

OperationalEffectiveness

• Assist the Store Manager with theday-to-day Store Operations including opening and closing DutyManagement cover and other security aspects. To run the departmentin the absence of the Department Manager ifrequired.
• To be able to train new staff on thePoint of Sale (POS) operation and to be responsible for correctiveaction at the POS. To deal with any customer issues arriving at thePOS to ensure smooth customer service isuninterrupted.
• To supervise the receiving anddisplay of goods by the approved procedures when required to ensureproducts are available for customerpurchase.
• When required to assist in otherevents such as stock take, new store openings, etc.
  

Store Compliance

• To assistwith ensuring compliance with in-store procedures about pricing andticketing to ensure that customers are aware of product prices andto protect the company against any loss related to incorrectpricing.
  

People Development

• To assistwith the training and ensure that Sales Assistants apply the“Brand Merchandising Principles” at all timesensuring a corporate image is achieved and that the brand has thebest possible looking stores in its productcategory.