Senior Technical Sales Consultant

Global Payments - Dubai, United Arab Emirates

remote Global Payments - Dubai, United Arab Emirates 12/06/2024

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Be part of our international team, apply today and join our award-winning Fortune 500 company!

We currently have an opportunity for a Senior Technical Sales Consultant to join our PRIME Business Solutions team based in Dubai, UAE. The team is responsible for planning and implementing PRIME strategic business development objectives, researching, evaluating and managing new strategic business opportunities, entry into niche or new geographic markets, major segment initiatives, and key partnerships and alliances pursuant to the mid to long-range strategic plans of the business.

The Senior Technical Sales Consultant will be responsible for providing support to the sales team by providing in-depth technical & business knowledge of payment acceptance processes and associated services. They will spend the majority of time interacting and providing consultative services to new and potential clients with respect to implementing and configuring the TSYS products & services for effective and efficient transaction services. They may also take the role of technical Subject Matter Expert (SME) with respect to TSYS and partner solutions during the sales process.

Key responsibilities include:

Provide highly advanced payment processing technical design pre-sales support by accompanying the sales team to meetings with prospects. This would typically involve giving presentations to all levels up to and including C-level prospective and existing clients and ISV's, providing product demonstrations, and using whiteboard sessions, all with a focus on maintaining a sales-oriented approach to the client’s requirements through discovery phase exercises. 80-90% time spent with prospective client or preparing for client meetings.

Highly in-depth knowledge of payment processing designs and/or TSYS products through research and testing in order to act as subject matter expert with prospective customers. Maintain accurate & current product & services knowledge working collaboratively with product teams across TSYS. Provide support and consulting to lower level Tech Sales Consultants.

Demonstrate working knowledge of basic to intermediary level of programming & scripting skills (Java, PHP, C++/.NET, HTML etc.) for effective implementation of TSYS products & services. Produce clear and precise documentation for clients based on business and functional requirements for successful deployment of TSYS products & services. Leads the proposal support to the sales team, leads and reviews the completion of the business, technical and functional sections of RFI and RFP documents.

Remains knowledgeable and up-to-date on the current product/service portfolio and changes/developments within the payments industry. Maintains a comprehensive knowledge of all applications, modules, Value Added Products (VAP) offerings, and/or systems that are being sold by the supported Sales team.

Performing analysis, ensuring its accuracy, and recommending alternative solutions within project strategy and deliverable prioritization which may include feasibility study and risk analysis. Understanding client needs and impacts to their systems and adjusting delivery within the client’s requirements.

10+ years relevant experience in the financial services industry (preferably payment systems industry) and/or IT industry

Experience and knowledge of application development methods and the software development lifecycle preferably with banking / payment applications

Demonstrated / proven ability to build relationships at different levels with a variety of stakeholders, up to and including C level

Experience of working in a dynamic and fast paced environment.

Other Requirements:

Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner.

Excellent spoken and written English communication skills

Educated to degree level in a relevant subject such as Computer Science, MIS, Business or Finance

Strong ability to learn new technologies and positively handle situations / tasks of wide-ranging complexity and risk

Flexibility to travel as required (in the future)

Flexibility to work unsociable hours with clients and teams in different time zones when required.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

Private medical insurance for you and your family, non-contributory, in and out patient cover

25 days holiday, plus all public holidays

Flexible working (hybrid model – part from home, part from office)

Fridays 12pm finish time

Wellbeing initiatives with access to support services

Regular social events and charitable initiatives to give back to our community.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

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