Service Technician

  Key Responsibilities:

• Carry out minor periodic vehicle servicing and maintenance in accordance with MG Guidelines and IEM SOPs.


• Inspect, repair, or replace worn and faulty vehicle components according to assigned job orders.


• Perform Pre-Delivery Inspections (PDI) to ensure vehicles meet required quality and safety standards.


• Use vehicle diagnostic scanning tools (VDS) to read, identify, and erase fault codes as required.


• Assist Repair and Diagnostic Technicians with repair and diagnostic activities as required.


• Continuously develop technical knowledge and skills by attending formal training sessions and keeping up to date with rapidly evolving automotive technologies.


• Maintain an inventory of standard technician tools and ensure they are properly maintained and available for use.


• Provide clear and accurate write-ups of tasks performed, highlight relevant comments, and immediately report any safety-related concerns to the superior.


• Accurately clock in and out against assigned job orders in accordance with standard procedures.


• Coordinate with the Workshop Controller regarding vehicle status and liaise with the Parts Advisor to obtain the correct parts required for repairs.


• Follow instructions from the superior in line with company policies, MG guidelines, and standard operating procedures.


• Maintain a professional attitude and appropriate appearance at all times.


• Maintain company assets, tools, and equipment responsibly.


• Keep the work area clean, safe, and organized.


• Comply with all applicable Health, Safety, and Quality procedures and regulations.


• Perform other duties and responsibilities as assigned by the superior.

Role Purpose

To service, maintain, inspect, and repair vehicles in accordance with MG manufacturer guidelines and company SOPs, ensuring high-quality workmanship, vehicle reliability, safety, and customer satisfaction.

What We're Looking For:

Experience: Minimum of 1 year of relevant experience as an Automotive Technician, Service Technician, or in a similar capacity.

Education: High Diploma or Diploma in Automotive Mechanics, Mechanical Engineering, or a related field.

Certification: Brand Advanced Technician Qualification Certification is required.

Technical Skills: Knowledge of periodic vehicle maintenance, basic mechanical repairs, vehicle PDI processes, and automotive diagnostic scanning tools. Ability to identify and replace worn or faulty vehicle components.

Languages: Fluency in English is essential; Arabic language skills are preferred.

Computer Skills: Computer literate with the ability to use relevant workshop and vehicle diagnostic systems.

Equipment Knowledge: Basic knowledge of telephone and computer operations, along with the ability to use standard automotive workshop tools and equipment.

Personal Attributes: Strong accountability, professional integrity, communication skills, problem-solving ability, positive attitude, adaptability, teamwork, customer focus, and commitment to quality, health, safety, and environmental (QHSE) standards.

Why Join Ali & Sons?

At Ali & Sons, we are committed to excellence, innovation, and delivering exceptional customer experiences. As part of one of the UAE's most respected and diversified business groups, you will benefit from:

• A professional and collaborative work environment.


• Opportunities for technical learning, development, and career growth.


• Exposure to internationally recognized automotive brands and advanced vehicle technologies.


• A culture that values teamwork, professionalism, and continuous improvement.


• The opportunity to develop your technical expertise within a leading automotive aftersales business.

Ready to Build Your Career with Ali & Sons?

If you are a motivated automotive technician with strong technical skills, a commitment to quality workmanship, and a passion for keeping vehicles performing at their best, apply now and become part of the Ali & Sons team.