Solutions & Analytics Analyst

## Synopsis\n\nOps Research Specialist/Data Scientist that will contribute to the digital transformation process of Etihad\u0027s Revenue Management area to transform it into a competitive advantage for the company. Implement data science models in areas of pricing, forecasting and optimization to drive incremental revenues and improve efficiency. Research and assess cutting edge technologies/models applied in the RM space and contribute to proof of concepts implementation. Responsible for implementation of new code releases of RM related systems and monitor the overall usage of the systems for effective usage.\n\n## Accountabilities\n\n * Drive revenue and automation by developing advanced analytical models (descriptive, diagnostic, predictive, prescriptive) and deploying them in the Pricing \u0026 RM ecosystem.\n * Develop and maintain calibration of pricing models, forecasting, and optimization parameters in Revenue Management systems for better forecast accuracy and effective O\u0026D controls.\n * Develop and maintain revenue integrity business processes to identify and cancel PNRs for inventory violations and raise agent debit memos as per the Etihad\u2019s policy. Co-develop and steer DIH / T\u0026I system developments.\n * Monitor the revenue benefits of the Revenue Management solutions and provide monthly reports on revenue improvements and actionable insights.\n * Research on ways to enhance inventory functionalities in areas of availability calculation, reduce revenue dilution by enhancing or developing new Revenue Integrity processes, and availability troubleshooting diagnostics.\n * Manage user acceptance testing of new systems and upgrades of existing RM systems to ensure delivery of requirements as per the business needs without severity one or two defects. Prioritize and coordinate the delivery of bug fixes, enhancements, and new releases of RM systems. \n\n\n\n## Education \u0026 Experience\n\n * Bachelor\u2019s degree Computer Science, Engineering, Statistics, Operations Research or Economics.\n * Professional with deep analytical skills with an innovative and entrepreneurial mindset\n * 2 to 3 years of relevant experience in designing, implementing, and maintaining Operations Research and/or Data Science models used in commercial/operational processes. Experience within the aviation industry in the areas of Revenue Management, Business Analytics would be preferred.\n * Experience in the usage of data science programming languages (R, Python) and cloud-based data warehouse (Azure synapse analytics, Google Big query, Snowflake).\n * Desirable: Experience in Dev-Ops and ML-Ops methodologies and tools.\n * Desirable: experience in digital or analytics related roles in the airline industry.\n\n\n\nAbout Etihad Airways\n\nEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world\u2019s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad\u2019s codeshare partners, Etihad\u2019s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad\u2019s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!\n\nTo learn more, visit etihad.com\n\nRecruitment Fraud Alert\n\nBeware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.\n