Spa Receptionist

Your Journey Starts Here.

This Isn't Just A Role - It's A
Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.

Compensation

• A fixed monthly salary of AED 1,600 offered as part of this exciting career opportunity.
  

Roles and Responsibilities

You Take Ownership. You Deliver With
Precision.

You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.

• Previous experience in the
  Spa Industry will be Advantageous, demonstrating a Strong Commitment to Luxury
  Service Standards.
  
• Creative Solutions and takes
  Ownership of all duties and tasks assigned, while ensuring an unparalleled
  Journey at FIVE.
  
• Becomes an integral part of
  the FIVE Tribe, constantly pushing boundaries and setting new standards as a
  dedicated ‘FIVER.’
  
• Strong familiarity with and
  understanding of how to Safely Use and Maintain Spa equipment.
  
• Comprehensive understanding
  of Health and Safety Regulations, Safety Standards, and Best Practices in Spa
  Operations.
  
• Executes tasks with a
  Commitment to Safety, exercising prudence and maintaining an organised work
  environment to ensure a Secure and Tranquil experience for Guests.
  
• Remarkable Time Management
  and Multi-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests,
  even under pressure.
  
• A hands-on attitude, fuelled
  by a ‘Can-Do!’ Spirit.
  
• Answers telephone calls
  Promptly and with ‘FIVE-Styled’ flair, providing Guests with Precise
  information.
  
• Handles Guests' questions and
  concerns with Utmost Professionalism and Courtesy, setting the Gold Standard in
  Luxury Service.
  
• Provides Bespoke guidance to
  Guests regarding the Procedures at the Spa.
  
• Assists in gathering Guest
  Feedback on Service Quality to elevate Service Standards to the Next Level.
  
• Ensures that all check-in,
  check-out, and payment Procedures are Meticulously handled in accordance with
  FIVE’s Industry-Leading policies.
  
• Opens and closes the Spa
  Punctually and Efficiently.
  
• Maintains comprehensive
  Records of all Guests.
  
• Maintains a Lavish Reception
  area that is Impeccably Clean and Welcoming for Guests.
  
• Ensures a Stunning Front Desk
  area that is clean, organised, and conducive to Smooth movement.
  
• Monitors and Reports
  Maintenance needs Promptly to ensure all Spa operations are Top-Notch.
  
• Promotes Award-Winning Spa
  Services actively, including spa treatments, services, sessions, and retail
  products, along with programmes, promotions, and discounts.
  

Be Part of an Organisation That
Recognises Delivery and Rewards Growth.

You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.

If You Want to Play at the Highest
Level, We’d Like to Hear from You.

If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.