Spa & Recreation Receptionist for Conrad Dubai

Spa & Recreation Receptionist for Conrad Dubai(

Job Number:

HOT0ANCV)

Work Locations

:Conrad DubaiSheikh Zayed RoadPO Box 115143Dubai0

A Spa & Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

What will I be doing?

As a Spa & Recreation Receptionist for Conrad Dubai, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa & Recreation Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards: 

Assist guests and clients in an appropriate and timely manner

Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services

Ensure client experience is proficient including bookings, payments, and consultation cards

Adhere to cash handling procedures

Interact and communicate effectively with clients, members, team members, guests, and management team

Up-sell with latest departmental incentives

Report accidents, maintenance issues, or other incidents

Ensure compliance with all health and safety regulations

What are we looking for?

A Spa & Recreation Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

Committed to delivering a high level of customer service

Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Excellent attention to detail

High standards of cleanliness

Ability to work in a consistently professional and helpful manner

Previous spa experience

What will it be like to work for Conrad Hotels & Resorts?  

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad’s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Conrad Hotels & Resorts

Job

:Spa, Health Club, Recreation