The purpose of the job is to effectively manage Operational Risks in Outsourcing initiatives of the bank and and ensure timely & proactive escalation of issues to enable business units function efficiently.
Individually contribute (IC) to the team in managing the assigned functions.
To maintain independency of risk in challenging the business on matters of divergent views.
Job Description
Key Roles & Responsibilties
Establishing, enhancing, embedding an effective ORM framework and Outsourcing governance framework.
Monitor & oversee the implementation of outsourcing initiatives within relevant business group from Operational risk perspective.
Should be capable of challenging the business on various outsourcing risks & controls with sound knowledge on the line function of the portfolio.
Articulate the residual risks vis-à-vis the overall risk appetite & risk mitigation strategy of the group and offer risk advisory to the front end business units.
Contribute & maintain to Outsourcing governance framework, methodology, procedure periodically.
Maintain outsourcing register in co-ordination with business lines and other involved stakeholders across group functions.
Provide risk advisory on outsourcing initiatives and other relevant projects to business stakeholders.
Ensure timely & periodic completion of outsourcing risk assessments of the functions in the business group.
Review and analyze the root cause of reported incidents in ORM system & escalate to line management as and when necessary.
Prepare loss data trend analysis and monitoring of loss approvals as per DOA in within the business group.
Review and monitor action plans agreed within the business group for outsourcing initiatives.
Prepare & assist in monthly dashboards & other relevant reports as necessary & mandate.
Undertake adhoc assignments from line management.
Qualifications
JOB KNOWLEDGE SKILLS AND EXPERIENCE :
Graduate / Post-graduate / Management diploma in Business management
Management / Internal Controls / Operations
Proven experience in project handling and management with impeccable track record
Deep understanding of outsourcing models and risks involved
Experience in developing and implementing Operational Risk Management framework and Internal Controls
Relevant industry body certifications in Operational Risk, Anti-Fraud, InfoSec or BCM preferred
Sound relationship management and influencing skills
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