Sr. Territory Lead Trauma & Extremities

We are looking for a Sr. Territory Lead for our Trauma & Extremities department in Dubai.

What you will do

• Promote Stryker products while ensuring customer satisfaction across your assigned territory in Dubai.

• Become the resident expert on your product line for surgeons and healthcare professionals.

• Build and maintain strong business relationships with current and potential customers.

• Monitor market trends, competitors, product developments and regulatory updates in your region and report insights to your manager.

• Execute business activities aligned with the company’s regional strategy and targets; prepare regular business reporting.

• Plan, conduct and document customer visits, meetings, demos and product evaluations.

• Evaluate customer RFQs and prepare complete material lists based on identified needs.

• Guide customers on purchasing channels (tenders, leasing, direct purchase, etc.) and collaborate with the tender team on procurement projects.

• Track delivery timelines and provide regular updates to customers.

• Oversee product delivery, installation, and user training; attend surgical cases as needed.

• Ensure accurate billing and support Finance/Accounting in collection follow-up.

• Communicate customer complaints/feedback to Quality, take corrective actions and report back accordingly.

• Prepare, manage and return Congress/Demo materials in proper sterilized condition.

• Work closely with the Marketing team on scientific support requests and initiatives.

• Collaborate with the logistics team when required.

What you will need

• Bachelor’s degree in Business, Medical Sciences, or a related field.

• 1–3 years of commercial experience as a Territory Lead or similar role.

• Experience in medical devices or a relevant industry (strong advantage).

• Strong communication, relationship-building and teamwork skills.

• Customer-focused attitude with the ability to work independently and handle responsibility.

• Ability to evaluate situations based on multiple data sources and make informed judgments.

• High integrity and reliability in meeting commitments.

• Proficiency in English (Arabic is a plus for Dubai).

• Proficiency in MS Office.

• Valid driving licence.