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Student Support Mentor (UAEN)

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Job Description - Student Support Mentor (UAEN)

Position
Overview

The Student Success Mentor (SSM) serves as the primary
mentor, facilitator, and cohort leader for a group of approximately 25–30
scholarship students participating in the Student Program.

 

The SSM is responsible for supporting student engagement,
attendance, participation, project -based learning, and overall student
well -being throughout the program. Acting as a mentor and facilitator, the SSM
guides students through workshops, discussions, team activities, and a
cohort -based mini -project, helping them develop the skills, confidence, and
readiness required for a successful transition to university life abroad.

 

The Student Success Mentor plays a critical role in
creating a positive, supportive, and engaging learning environment while
fostering leadership, collaboration, cultural awareness, and personal growth
among participants.

 

Key Responsibilities

 

Student
Mentorship & Support

·       Serve as the primary point of contact for an
assigned cohort of 25–30 students.

·       Build positive and supportive relationships with
students throughout the program.

·       Guide studying abroad, university life, cultural
adaptation, and personal development.

·       Support student well -being and identify students
who may require additional assistance.

·       Foster a safe, inclusive, and welcoming
environment for all participants.

·       Facilitation & Student Engagement

·       Facilitate cohort discussions, reflection
sessions, team -building activities, and learning exercises.

·       Encourage active participation and engagement
during workshops and program activities.

·       Support guest speakers, trainers, and workshop
facilitators during sessions.

·       Promote peer -to -peer learning and collaboration
among students.

·       Lead daily check -ins and cohort debrief
sessions.

 

Cohort
Project Facilitation

·       Guide students through a cohort -based
mini -project during the program.

·       Facilitate brainstorming, planning, teamwork,
and project execution.

·       Support students in developing creative
solutions and presentations.

·       Coach students on communication, collaboration,
and presentation skills.

·       Assist students in preparing and delivering
final project presentations.

·       Attendance & Cohort Management

 

Monitor
and record daily attendance.

·       Track student participation and engagement
throughout the program.

·       Ensure assigned students are present, informed,
and prepared for all sessions and activities.

·       Maintain accurate attendance and engagement
records.

·       Escalate attendance, behavioral, or welfare
concerns to program management when required.

 

Program
Operations Support

·       Assist with student registration and orientation
activities.

·       Support event logistics and student movement
between sessions and activities.

·       Communicate schedules, updates, and program
expectations to assigned students.

·       Represent the program professionally at all
times.

·       Contribute to the overall success and smooth
operation of the Pre -Departure Program.



Requirements

Qualifications
& Experience

Essential

Bachelor's degree (completed within the last 5 years
preferred).

Excellent communication and interpersonal skills.

Strong organizational and time -management abilities.

Passion for youth development, education, and student
success.

Ability to engage, motivate, and mentor young adults.

Professional, approachable, and positive attitude.

Fluent in English.

 

Preferred

Former scholarship recipient or study -abroad participant.

Experience in mentoring, coaching, facilitation, education,
youth programs, student leadership, camps, or events.

Ability to communicate in both Arabic and English.

 

Core
Competencies

·       Mentoring & Coaching

·       Group Facilitation

·       Leadership

·       Communication Skills

·       Student Engagement

·       Team Building

·       Problem Solving

·       Emotional Intelligence

·       Cultural Awareness

·       Professionalism

·       Public Speaking

 

Key
Performance Indicators (KPIs)

·       Attendance rate of the assigned cohort.

·       Student engagement and participation levels.

·       Successful completion of the cohort
mini -project.

·       Student satisfaction and feedback scores.

·       Timely submission of attendance and engagement
reports.

·       Positive contribution to the overall student
experience.

 

What We
Are Looking For

 

We are seeking energetic, motivated, and inspiring recent
graduates who are passionate about helping the next generation of scholarship
students succeed. Student Success Mentors will serve as role models,
facilitators, and mentors, guiding students through a transformative
pre -departure experience while helping them build confidence, readiness, and a
strong sense of community before beginning their international education
journey.

 



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