Supervisor Risk Engineering

DESCRIPTION

KEY PERFORMANCE INDICATORS

Day to Day Operations:

·         Performs the day-to-day
operations of the Department, and executes the work processes as per policies
and procedures in order to achieve high performance standards

·         High performance standards are
achieved

·         Loss Surveys conducted
professionally in line with set policies and procedures

Claims services:

·         Assessment and adjustment of
Claims for commercial lines products

·         Recommends Loss Adjusters/ Surveyors
where needed.

·         Conducts Loss Surveys and
prepares Survey Reports.

·         Collects quotations for repairs,
review / study to determine best possible option and report to manager.

·         Arrange joint surveys by
inviting insured / carriers / freight forwarders at seaport / airport /
warehouses and sites.

·         All assessments &
adjustments of claims conducted timely, efficiently and within set technical
guidelines, policies and procedures.

·         Max surveys and settlements by
in house and optimize the use of Loss Adjusters.

·         Loss Surveys and Claims
Adjustments conducted professionally in line with set policies and
procedures.

Continuous Improvement:

·         Continuous review and
improvement of functional practices for taking into account 'international
best practice', changes in international standards and changes in the
business environment.

·         Improvement in functional
practices

·         identified and implemented in
line with

·         Corporate objectives.

Reports:

·         Preparation of loss survey as
well as claim adjustment reports as per ADNIC standards.

·         All reports are presented timely
and accurately in line with schedules.

Department documentation and procedures:

·         Improve / maintain documentation
and procedures

·         Prepare departmental dashboard

·         Accurate and timely updating of
documentations.

·         Compile all departmental
achievements and preparation of departmental dashboard