Surveillance Controller

Description

• Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
• Ensure the security, compliance, and fairness of gaming tables and technical equipment.
• Identify suspicious betting patterns and escalate issues per internal protocols.
• Gather and consolidate surveillance data for deeper risk analysis.
• Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
• Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
• Maintain confidentiality and adhere to the highest standards of professional integrity.
• Communicate clearly with internal departments and external partners.
• Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
• Document irregularities, suspicious behavior, and operational concerns with accuracy. 

• Recent graduate or final-year student in technical or analytical fields (e.g., computer science, engineering, business).
• Strong understanding of online gaming operations, especially Live Casino products.
• Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
• Excellent attention to detail and analytical thinking.
• Effective time management and task prioritisation under pressure.
• Strong ethical standards and professional integrity.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
• Excellent English communication skills, both written and spoken.

• Familiarity with surveillance tools or security systems.
• Knowledge of data management or visualization tools (e.g., SQL, Tableau).
• Prior internship or academic projects in surveillance, security, or risk-related fields.