Team Lead, Contract Logistics

Team Lead

Responsibilities:

1. Plan, allocate, and supervise daily team tasks, ensuring efficient use of resources to achieve operational targets.
2. Monitor team performance against key performance indicators (KPIs), including productivity, accuracy, on-time delivery, and cost, and implement corrective actions when required.
3. Ensure all warehouse activities—including receiving, put-away, picking, packing, dispatch, and inventory control—are completed accurately, on schedule, and properly recorded in the system.
4. Extract daily reports from the Warehouse Management System (WMS) and organize data in Excel according to operational requirements.
5. Analyse operational data and reports, manage reconciliations, and perform data cleaning to maintain accurate records.
6. Support data-entry activities and ensure the Warehouse Management System (WMS) is updated accurately and on time.
7. Maintain quality and process standards in accordance with company SOPs, client requirements, and contractual obligations.
8. Support inventory accuracy through cycle counts, stock checks, and investigation of inventory discrepancies.
9. Coordinate with clients and maintain strong working relationships to support customer satisfaction and identify opportunities for additional business.
10. Coordinate with packing material suppliers and the procurement team to ensure the timely availability of required materials.
11. Supervise and lead relocation operations, ensuring services are delivered to customers accurately and within agreed timelines.
12. Ensure QHSE (Quality, Health, Safety, and Environment) and security policies and procedures are implemented and maintained, taking prompt corrective action when necessary.
13. Supervise, train, and support team members to achieve high individual and team performance in line with company objectives.
14. Maintain team discipline, including attendance management and compliance with uniform, PPE, and workplace conduct requirements.
15. Escalate potential operational issues, risks, and improvement opportunities to the Supervisor.
16. Perform any other related duties or projects assigned by management from time to time to meet business requirements.

Qualifications & Characteristics:

Education – Diploma or Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
Work Experience – 2–4 years of experience in warehousing, contract logistics, or supply chain operations, including at least 1 year in a supervisory or team lead capacity.

Specific Skills –

•Financial acumen
•MS Office skills
•Ability to work independently
•Communications Skills
•Result Oriented
•Team Management Skills
•Planning and organizing skills

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.