Team Leader - User Support - Banking

Company : Michael Page

Job Type : Full Time

Dubai

Number of Applicants

000+

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Job Description - Team Leader - User Support - Banking

Opportunity to lead a core support function
Clear step-up leadership role

About Our Client

This opportunity is with a reputable organisation in the financial services industry.

Job Description

Day-to-day leadership of user support teams
Managing ticket flow, prioritisation, and escalation
Ensuring service levels and response standards are met

The Successful Applicant

8-10+ years' experience in IT support
Must currently be supporting a GCC bank
Prior experience leading small support teams
Strong operational and people management skills

What's on Offer

Clear step-up leadership role
Opportunity to lead a core support function
Stable, regulated environment

Contact
James Jefferson

Quote job ref
JN-122025-6908915

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Team Leader - User Support - Banking

Job Description - Team Leader - User Support - Banking

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