Technical Support Engineer Jobs In Abu Dhabi | Xi`an NovaStar Tech Co., Ltd.

Technical Support Engineer Jobs In Abu Dhabi | Xi`an NovaStar Tech Co., Ltd.

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1.TechnicalsupportworkrelatedtotheNovaStarproducts:feedbackand

handlingofonsitetechnicalproblems, technicalconsultation,servicedata

sorting/statisticalanalysis, customerreturnvisits;

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Responsibilities

2.ResponsibleforthepromotionoftheNovaStarnewproductsandnew

technologies, andcollectmarketdemandandproductoptimization

suggestions;

3.On-siteprobleminvestigationandprocessing, defectidentificationand

feedback;

4.Responsibleforthedockingofcustomercustomizedprojectsandfollow

uptheprogressoftheR&Dteam, assistcustomersinjointdebuggingof

customerproducts; assistsalestomaintaincustomerrelationships,and

providepre-salesprogramsupport;

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Requirement

1.College diploma or equivalent, major in Computer Science, Engineering or other related fields.

2.Havingmorethan2yearsworkingexperienceasatechnicalengineerintheLEDdisplaymarket;

3.KnowingtheoperationoftheNovaStarsoftwareandhardware,andNovaNCEcertificationispreferred;

4.Experienceinusingvideoprocessorsispreferred;

5.Havingstronglogicalthinkingandcommunicationskills.

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