Telephone Operator Jobs in Dubai | JA The Resort Careers

Telephone Operator Jobs in Dubai | JA The Resort Careers

Position: Telephone Operator

This position is responsible for attending to all incoming and outgoing calls in a professional and courteous manner. Coordinate with the concerned departments and ensures guest satisfaction.

Responsibilities:

• Ensure that the telephone is answered according to the telephone etiquette and LQA standards.
• Complete a guest service check for any caller using the services at the telephone operator’s cabin, such as local or international calls, fax sending etc.
• Transfer caller to the requested extension or department and take a written message with the correct guest contact details if the call is not answered by the concerned department.