Telephone Operator (OTS Agent)

Telephone Operator (OTS Agent)

Are your ears ringing? Can you provide a prompt and efficient, first class response? Engaging with the caller by using a smile is essential.
If you Say Yes I Can! here at the Radisson Blu Hotel, we’re looking for passionate hoteliers just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.

Key Responsibilities of Telephone Operator (OTS Agent):

• Provides courteous service to customers by operating the switchboard
• Responds to guest requests for information about the hotel and its surroundings
• Arranges for special services requested by the guest
• Transfers incoming calls promptly to the appropriate extension

Requirements of Telephone Operator (OTS Agent):

• Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience
• Previous experience of using Opera Property Management System is advantageous

If you are a passionate people person and a multi-tasker who is solution focused, then you are our answer! Come join us and Make Every Moment Matter!