The company is an industry leader who is looking to recruit an ambitious and driven Trading Settlement Supervisor on a permanent basis. The firm has been going through a period of significant growth over the last three years, through both acquisition and organic growth, and the ongoing expansion trajectory is still increasing. Working within a supportive and challenging environment, employee development and progression is at the forefront of their working culture, so this position will be offered excellent ongoing opportunities.
The role will be based in Dubai and report into the Head of Back Office and comprise the following key responsibilities:
Key responsibilities will include
- Responsible for all merchant settlements and reconciliation being completed daily, weekly and monthly.
- Review the transaction details from merchants on a daily basis and reconcile every transaction that has been settled; resolving transaction exceptions variances and pending settlements.
- Manage multiple merchant related settlements and transaction details on a daily manner.
- Enforce strong risk and operational controls at all times and secure satisfactory audit results and adhere strictly with service commitment to merchant settlement.
- Ensure all Operations activities are carried out in compliance with authorised processes and procedures and all processes to be documented.
- Work in close collaboration with peers from Risk, Finance and merchant business support to support the accounting functionality related to reconciliation and settlement.
- Prepare and submit weekly reports/exhibits of merchant settlement activities.
- Participate in the review and development of new initiatives designed to improve on the existing platform.
- Support automation/ Innovation, process review improvement developments product operational testing.
- Any other ad-hoc duties assigned.
Requirements:
- Bachelor’s degree in business related field with at least 5 years of experience in settlement & reconciliations in trading or relevant financial services business
- Client engagement experience
- Strong excel skills, ability to handle large amounts of data and to compile detailed reports
- Good experience in MT4 / MT5 and CRM tools
- High attention to detail, well organised and excellent analytical skills
- Ability to adapt to change quickly and multi-task
- Ability to work as part of a team and manage projects
- The right candidate must possess positive personality of having passion and take initiative toward works, hand-on mentality and willing to take up new challenges
- Effective communication and interpersonal skills
- Meticulous, strong problem-solving skill and strong analytical skillset
Candidate Profile:
· Have an intellectual curiosity about payments and technology
· Have high aptitude to quickly understand customer use cases and requirements
· Have the ability to drive cross-functional teams from ideation to solution
· Have the ability to manage proactive and reactive tasks effectively
· Are self-driven, self-starter, extremely passionate, and a goal-getter
· Are passionate about process improvements
· Are comfortable managing relationships within every aspect of the organisation from senior executives to engineers
· Embrace the challenge of managing multiple activities simultaneously
Additional Information
Career Level: Supervisor
Job Type: Full-Time
Job Types: Full-time, Permanent
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