Transaction Monitoring Analyst

Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

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As a Transaction Monitoring Analyst, you will Monitor merchant and cardholder activity, using Rapyd's transaction monitoring systems and other suite of tools to identify, monitor and mitigate money laundering, fraud and card association risks.

Main Responsibilities:

• Review merchants flagged daily through Rapyd’s transaction monitoring system and take appropriate action to mitigate risk identified e.g. contacting the merchant to gain an understanding of activity/business model, retaining funds if a risk is perceived, terminating the agreement, raising a SAR.
• Action merchants identified within the Declined-In-Clearing refund/batch monitoring processes, liaising with Customer Success, Partnership and Acquiring Support teams.
• Review and action of merchants flagged via ongoing Credit Bureau monitoring processes and assigned to the Monitoring Team for action.
• Review and take appropriate action against merchants identified through ongoing PEP/Sanction screening, liaising with Compliance when necessary.
• Review and action alerts relating to merchants identified as being involved in potentially illegal or brand damaging activity.
• Ability to understand and react to/action other external notifications e.g. from Card Schemes, in respect to Fraud, AML, Credit or Regulatory risks.
• Liaise, cooperate and collaborate with other business functions including Customer Success, Partnerships, Compliance, Finance, Operations and Business Lines to ensure an efficient, professional and customer focused working environment is maintained.
• Assist in the maintenance of operational procedures/processes to ensure they are relevant and up to date.
• Communicate with internal and external stakeholders: business units, customers and partners, providing expert advice and education on Risk related matters, whilst also building up Industry Fraud Risk contacts.

Requirements

• 1-2 years experience in transaction monitoring or fraud detection within the payments industry.
• Background in payments or financial services.
• Experience in a customer service environment.
• Fluent in English, with exceptional verbal and written communication skills.
• Analytical mindset capable of interpreting complex data and identifying patterns.
• A problem-solving approach, demonstrating a high degree of professional judgment, commitment, integrity, teamwork, and customer service.

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