Udrive Careers | Customer Service Rep (Native Arab Speakers)

Udrive Careers | Customer Service Rep (Native Arab Speakers)

Position: Customer Service Representative (Native Arab Speakers) with Call Centre Experience

• Take ownership of customers issues and follow problems through to resolution
• Escalating queries and concerns via immediate report to the supervisor/manager including any critical system/app failures.
• Prioritize and organizes task properly with handling of distractions in a professional manner.
• Must be Keen to learn new market technology and a general know how of mobility industry
• Proactive outreach and ability to promote B2B product offerings

Requirements:

• Diploma or University Degree in Business, Communications, and Marketing discipline
• Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B
• 2 years of Call center or customer service experience is a MUST
• Solid Sales, negotiation Skills