UX Designer

We are looking for a UX Designer, based in Dubai, to work closely with our product team focusing on the Travel Agents booking experience for our Consumer Travel business unit.

Who you are:

• Experience: You have 2-4 years of design experience within a consumer focused organization and a proven record of successfully shipped mobile and web experiences.
• Collaborator: You love working with other designers and cross functional team members and thrive on transparency and effective communication.
• Problem solving:  You are a design thinker and problem solver at heart, and you consistently strive to gain a deep understanding of the customers, business, and problems you are trying to solve. 
• UI Design: You possess excellent visual design skills and are proficient in design, prototyping, and white-boarding tools (such as Figma, Framer, Miro). You have experience working with and contributing to a design system.
• Communication: You have the necessary communication skills to tell a story about your work - and are comfortable talking to customers, collaborating, and presenting.
• Feedback: You regularly seek and give constructive feedback. You share and discuss your work openly at every stage without any “big reveals.” 
• Portfolio: You have an online portfolio or PDF you can share with us. Please include up to 3 projects that best represent your design thinking process and demonstrate the impact of your work. Applications without a portfolio will not be considered.

What you’ll do:

• Define: You will identify and understand user needs, behaviors, and pain points and use this to define opportunities and problem statements that inform the team’s work. 
• Understand: You will consider the business needs, technical constraints, data, and platform requirements in order to produce impactful and valuable solutions.
• Solve: You will creatively translate opportunities into elegant, intuitive, and effective experiences that deliver user and business value.
• Ideate & prototype: You will rapidly and pragmatically  produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed.
• Experiment: You will run experiments frequently to validate your assumptions and optimize your solutions.
• Collaborate: You will work in a fast-paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms. 

• You are experienced in the entire product design cycle: From UX research, wireframes and prototypes to the final design, implementation and optimization
• You have been part of several iterations, with product teams and developers. Deep experience in designing for multi-platform, with deep knowledge on the uniqueness of design challenges on each.
• Previous experience working on internal systems and in evidence-driven teams is a plus
• Proficient in design and prototyping tools (such as Figma and Framer)
• A strong visual design background with knowledge of design systems.
• Solid understanding in the field of research: interviewing users, setting up surveys and usability tests as well as interpreting the results
• Being able to interpret qualitative and quantitative data into opportunities for improvements
• Agile and Scrum methodologies.
• Required languages: English, Arabic (is a plus)

Please apply with your comprehensive CV and PORTFOLIO :

With clear examples/case studies of projects that were developed/shipped:

• Explaining your way of working
• What you improved, what impact you made - with before and after metrics.

The following will be excluded from consideration for the position:

• Submissions without portfolios. 
• Portfolios with just images/wireframes/designs, (i.e. portfolios not explaining the thinking and way of working).