UX UI Designer - UAE Nationals Only

Manager UX is a specialist design resource driving collaboration with EAG departments and Innovation partners to create human-centred experiences integrating user feedback, business priorities and metrics across ground, inflight and digital i.e. IFE, Mobile App, Etihad.com, Cargo and crew apps, etc Responsible for leading the effective design and specification of user interfaces and information architecture using participatory and iterative design techniques, including observational studies, customer interviews, usability testing, and other forms of empathy building and requirements Responsible for staying abreast of the fast-moving human centred design space, identifying the latest market developments and synthesising competitive research insights into new product development supports the governance of, and plays an active role in shaping, Etihad's end-to-end digital strategy; evolving in-line with our 5-year plan. Works with the Digital, Tech, Analytics and Guest Experience teams, this individual will create and support business cases to drive digital product/service enhancements and recommendations Bachelor's degree (Masters or Advanced degree preferred) in Design (e.g. interaction, product, industrial, etc), Human-Computer Interaction (HCI), Computer Science (CS) or a related field, or equivalent practical experience (required) 5 years minimum experience in a customer-centric ‘agile' organisation