Job Description - Waiter

  • Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
  • Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
  • Arrange table set-ups before and after each customer according to the brand’s set standards
  • Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
  • Collect bill payments from customers and hand them over to the cashier

  • High School Degree
  • 1-2 years of experience in customer service in a similar role
  • Fluency in English; Arabic is a plus
  • Communication Skills\: level 2
  • Cultural Awareness\: level 1
  • Change and Adaptability\: level 1
  • Customer Focus\: level 1
  • Driving and Achieving results\: level 1
  • Initiative\: level 2
  • Teamwork\: level 2
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