Waiter/ Waitress

An Exhilarating
Opportunity

Are You Ready for
a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by
Design, FIVE Hotels and Resorts is Redefining ‘FIVE -Star’ Hospitality and
Setting the Gold Standard across the Industry.

Join the FIVE
Tribe - and Get Ready to Make Waves.

The Candidate

A Driven
Self -Starter, you have Excellent Communication, Leadership and Organisational
Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and
Implement Innovative Solutions in a Fast -Paced Environment. Not even the
Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with
Precision and Finesse. A ‘Can -Do!’ Attitude Coupled with An Inherent Flair for
Taking Ownership Makes You a Highly Motivated Go -Getter.

Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our Food and Beverage Team as a Waiter/Waitress will Empower
you to deliver Exceptional Experiences across our award -winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights!

Compensation

• A fixed monthly salary of AED 1,200 offered as part of this exciting career opportunity.
  

What We’re
Looking For

• Previous experience of 1 -2 years in a Luxury
  Hotel environment as a Waiter/Waitress is a plus.
  
• Professional, Insta -Worthy Appearance, always
  adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE -Styled’
  demeanour.
  
• Flexibility to work a
  variety of shifts, including weekends and holidays, based on the requirements
  of the Hotel.
  
• A Welcoming and Enthusiastic Energy that sets
  the tone for a Sensational Guest Experience.
  
• An elevated
  and energetic Conversationalist, engaging Guests with lively discussions.
  
• A Proactive Nature, coupled with a meticulous
  Eye for Detail, ensuring every aspect of the Operation is curated to
  perfection.
  
• Excellent
  communication and interpersonal skills, leveraging strong verbal and written skills
  to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Finds creative solutions and take ownership
  of all duties and tasks assigned, while ensuring an unparalleled Journey at
  FIVE.
  
• Skills in Improving Customer Satisfaction and
  Driving Profitability, showcasing a commitment to Industry -Leading Standards.
  
• ‘FIVE -Styled’
  Visionary thinking by finding creative solutions, while taking
  Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal
  and written, with fluency in English (additional languages are a plus).
  
• A hands -on attitude, fuelled by a ‘Can -Do!’
  Spirit.
  

Key
Responsibilities

• Greets Guests upon Arrival with a
  Warm ‘FIVE -Styled’ Welcome, ensuring their Journey at FIVE is sensational.
  
• Proactively acknowledges and
  Remembers Guest Preferences, maintaining meticulous Guest History records to
  curate unparalleled, ‘FIVE -Styled’ Service.
  
• Takes and delivers Food and
  Beverage Orders accurately and efficiently, ensuring special Dietary
  Requirements and Preferences are considered.
  
• Presents menus and makes knowledgeable
  Recommendations based on the Guests’ Preferences and the availability of
  ingredients.
  
• Demonstrates an Unwavering
  Commitment to upholding FIVE's First -in -Class Standards, providing personalised
  Service to Guests at all times.
  
• Ensures a Seamless Dining
  Experience for Guests, Anticipating their Needs, and Fulfilling Special
  Requests.
  
• Exhibits an exceptional
  understanding of FIVE's diverse destinations, concepts, menus, events, and
  bespoke offerings, enabling ‘FIVE -Star’ Guest Assistance at every touchpoint.
  
• Assumes Ownership of Guest
  Concerns and Requests, displaying top -notch Responsiveness to Exceeding
  Expectations, whilst escalating relevant concerns to the Head of Department.
  
• Efficiently Processes Billing and
  Payments while adhering to FIVE’s industry -leading Control Procedures.
  
• Contributes to a Luxurious Dining
  Experience by working Collaboratively with the Food and Beverage Team to
  maximise Guest Satisfaction, ensuring next -level Service.
  
• Assists in the lavish Table Setup
  and helps maintain the Dining Destination’s overall Cleanliness and Atmosphere.
  
• Exemplifies the Highest Standards
  of Hygiene and Safety, including adhering to proper handling of utensils,
  equipment, and best -in -class Cleaning Procedures.
  
• Utilises remarkable Sales
  Techniques to upsell and promote bespoke Services, lavish Concepts, and
  exclusive Special Promotions to Elevate the Guest Experience and foster Revenue
  Growth.
  
• Plays a Pivotal Role in the
  preparation, setup, and breakdown of breath -taking Events, Parties, and
  exclusive Extravaganzas.
  
• Embodies a Visionary Mindset that
  continuously Disrupts and Breaks Boundaries.
  
• Attends regular Team Meetings and
  ongoing bespoke Training Sessions to improve Product Knowledge and Service
  Skills.
  
• Becomes an invaluable member of
  the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s
  delicious Culinary Masterpieces, Creative Concoctions and Insta -Famous Tunes.
  
• Contributes to the signature
  behind -the -scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s
  award -winning initiatives.
  

The Team

‘FIVERs’ are Cultured
yet Chic, Confident yet Self -Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta -Perfect Experiences for our Guests that keeps them Coming
Back for More. If you Dream of being surrounded by Like -Minded Individuals who
share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next -Level Potential.

Sustainable
Indulgence at FIVE

FIVE is a leader
in Sustainable Luxury Living and Hospitality, with its UAE -based Destinations
being the first and only Hotels in the UAE to obtain the International
Renewable Energy Certificates (I -REC) for achieving 100% renewable electricity
for 2022. The company's Science -Meets -Styled ‘Sustainable Indulgence’ Ethos has
led to a completely LEED Platinum -certified operational hospitality portfolio.
FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart
Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved
an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it
one of just five hotels worldwide to receive Platinum Certification. FIVE
illustrates its Commitment to making ‘Sustainability without Compromise on
Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum
(BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope
of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The
FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE
is Committed to Hiring a Diverse and Inclusive Workforce as an Equal -Opportunity
Employer. Accordingly, FIVE does not discriminate based on disability, race,
age, sex, gender, sexual orientation, ethnicity, religion or belief,
nationality, marital status, or any other basis protected under national or
local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large
Organisations, the FIVE Tribe is more than a group of people working together –
it is a Family bonded by common Values and Goals, Celebrating People, Culture
and Diversity.

About FIVE Hotels and
Resorts

FIVE Hotels and
Resorts prides itself on being Disruptively Different and Daringly Unique. Our
Growing Portfolio of Lavish Destinations are the epitome of Glamour and
Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE
Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe
means you are part of a team who Breaks Boundaries and offers Unbeatable
Next -Level Experiences at FIVE’s award -winning Hotels, Dining Concepts, and
360 -Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe,
you will be part of a group of High Achievers who Fearlessly Challenge
Conventions on a Global Stage.