Waiter / Waitress

Role summary: Delivers attentive, accurate table service that drives guest satisfaction and revenue in the assigned section.

Key responsibilities

• Greet and seat guests, present menus and explain dishes, ingredients and allergens.
• Take orders accurately and enter them into the POS system.
• Upsell beverages, specials and desserts to meet revenue targets.
• Serve food and drinks to sequence-of-service standards and check back on satisfaction.
• Handle bills, payments and cash/card procedures accurately.
• Set up, clear and reset tables; complete opening and closing side duties.
• Handle complaints politely and escalate to the supervisor when needed.
• Follow grooming, hygiene and food safety standards.

Requirements

• High school education; hospitality certificate an advantage.
• 1–2 years' waiting experience in a restaurant, hotel or similar.
• Good spoken English; another language (Arabic, Russian, Chinese, French) is an advantage.
• POS experience (e.g. Micros, Simphony, Oracle) preferred.
• Basic Food Hygiene certificate and UAE Occupational Health Card.
• Friendly, well-groomed, guest-focused; able to stand for long shifts and work weekends and holidays.

Click apply in the careers section of: www.thebussolagroup.com or send your CV, portfolio, and a short introduction to: [email protected]