Branch Manager (Retail Banking)

Job Summary: This position will be responsible for developing and maintaining branch sales strategy with prime focus on new to bank solicitation and maintaining existing relationships of CASA. Achieve & monitor business plans and budgets designed to deliver against agreed financial objectives and targets aligned with the bank's policies, procedures and compliance guidelines. Job Description:

• Ensure achievement of annual targets (Deposit targets & PAM score at quarterly basis) and shared KPIs with full focus and teamwork
• Develop new business though "New to Bank - NTBs" solicitation and conduct outside calls and pro-actively identify opportunities within the market and establishes lead generation strategies
• Build effective business relationships with existing customers of the branch, for depending of business on relationship based model
• Coaching local branch teams in the execution of the approved strategy at a local tactical level with regular monitoring of performance against strategy and recommendations of any necessary tactical adjustments
• Ensure that highest customer services standards are followed by all branches to minimize number customer complaints
• Update senior management of the bank with changes in business environment
• Form a 360 degree view of branch's portfolio to explore business opportunities within business domain.
• Ensure completion of tasks assigned by senior management
• Ensure compliance of all bank's policies & procedures

• Minimum 10 years of experience with strong sales background
• Product knowledge and outstanding customer service skills
• Ability to interact with diverse cultures and people at all levels as well as adaptability to change
• Strong management and leadership skills required for effective implementation of the regions business and service plans.
• Excellent verbal and communication skills along with team management skills and sound knowledge of retail banking products and processes
• Strong analytical skills and proficiency in office management tools including PC skills (MS Office)