Flagship Department Manager

Flagship Department Manager (Luxury Fashion RTW)

Our client is one of the world's most well known international Luxury Fashion brand's that is hiring for a Ready To Wear Department Manager

RESPONSIBILITIES INCLUDE

• Assist Associates with various customer service issues.
• Building a local clientele.
• Ongoing performance management to consistently meet goals.
• Demonstrates leadership and leads by example.
• Implements and executes strategic business plans for the store.
• Maintain inventory accuracy and shrink rate within company standards by regularly following up with operations and executing initiatives as needed.
• Enforce merchandise standards as set forth by visual department.
• Consistently network with market competition in an effort to assist in staffing and recruiting.
• Exhibit strong interpersonal skills in dealing with staff, peers, supervisors and corporate office.

REQUIRED SKILLS/EDUCATION

• Minimum 2 years management experience in luxury retail
• Strong interpersonal, organisational, and communication skills.
• Ability to work independently as well as collaboratively.
• On the sales floor manager not back of the office manager.
• Manages and coordinates the daily operations of the department store and the daily activities of the sales staff engaged in promoting and selling products to ensure customer satisfaction.
• Maximise sales by building high performing teams, enhancing the brand image in the market, and ensuring a consistent superior customer experience.
• Develops new customer relationships and interacts with existing customers to increase sales.
• Attains monthly sales, conversion and other KPI goals.

Payroll & Employee Relations – specialist