HR Analyst

Job Description :

Our client is a Leading Retail company. They are now looking for an HR Analyst to join them.

Roles & Responsibilities:

• Conduct basic analysis and promptly resolve the majority of inquiries and transactional requests, routes cases that requires escalation using the support tool i.e. ES portal
• Responsible to communicate resolution after having received confirmation to employees that request issue is resolved, depending on types of requests.
• Closely monitor WIP cases and ensure cases do not exceed the defined service levels
• Ensure strong 'product' knowledge
• Maintain up-to-date knowledge on policies, procedures & FAQs and share the gained knowledge & experience etc

Preference:

• Prior experience as HR Analyst
• Immediate Joiners
• Visit Visa Holders/Sponsorship Visa Holders

Qualifications:

• Bachelor's Degree preferred
• Excellent command of both written and spoken English
• Proficient in computer literacy.

Benefits:

• Visa for Self
• Insurance for Self