Regional Medical Pricing Senior Manager

Who we are

GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financia Holding, a global leader in insurance and reinsurance with a presence in 40 markets.

GIG Gulf is an ‘A’ rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.

GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region’s digital insurer of reference, committed to running our operations in a responsible, sustainable way.

Job purpose:

To lead the GIG Gulf SME and PL products and portfolios for Health & SME Life through active management and innovation to develop these lines across the region.

Manage a team of doctors/ medical underwriters and product managers servicing the above portfolios, setting guidelines, governance and processes to improve performance efficiency, time to market as well as embed a customer centric approach through product innovation.

Responsible for product development, identifying, analyzing client needs, impact analysis, regulatory registration, product design inclusive of SOP, collaterals, system development and sales training.

Key Responsibilities:

Business unit management:

To lead the SME and PL business unit and the regional corporate product offering for Health & SME Life insurance lines of business.

Portfolio management and technical sustainability:

Partner with pricing, actuarial and operations teams as needed to set the strategy to keep a sustainable offering that will maximize profitable growth for the portfolio of products.

Maximizing Sales potential:

To Monitor the SME and PL Health & SME Life sales performance versus forecasts, analyze any discrepancies and identify trends / opportunities to maximize business potential in partnership with the Business development heads of these units.

Maximizing Marketing opportunities:

Analyze SME market and define clear opportunities offered by this segment in all GCC countries

Conduct regular audit of competitors product offering, followed by SWOT analysis

Pilot new marketing strategies supported by new product offering solutions to gain market share

Define pricing policy in partnership with pricing teams, terms and conditions and legal forms for new and existing product per country.

Maximizing Product Knowledge:

Create on-going new training modules & tools reflecting the needs of the market

Conduct regional trainings to maximize acquisition of knowledge & understanding of GIG Gulf Health and Life product for the internal and external customers (brokers, agents, banks, …)

Own digitalization initiatives related to this portfolio of products

Development and implementation of new tools (mainly IT) enabling process optimization and strong growth in coordination with internal and external customers (branch, brokers, etc.…).

Minimum requirements of role

• Degree/ professional certification, technical background (Actuarial, Mathematics, Statistics, Business Administration/ Finance)
• 5 years Managerial experience/ Business unit management expertise
• Proven track record of finding and analyzing data from the market and proposing solutions for product(s) based on market data.
• Project management
• Portfolio management
• Influence group strategy on defined accountabilities
• Excellent internal & external communication skills
• Proven track record of insurance knowledge, sales & distribution
• Medical Insurance Business acumen
• Analytical and numerical skills