Retail Sales Representative

Job Description

Job Requisition ID: 160590 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

To establish rapport and credibility so as to be able to assist customers in purchasing the company’s product range whilst at the same time maintaining the company’s standard in terms of merchandising and stock availability so as to reach sales target as set out by the company.

What you will do

• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Maintaining a clean and organised sales area, ensuring all products are properly priced and fully stocked.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
• Learning and sharing the IKEA product range with customers.
• Prioritise multiple tasks and are comfortable with on-the-job physical activity.
• Adopt a customer-focused mindset and strive to deliver a memorable shopping experience.

Required skills to be successful

• Customer Focused
• Individual Accountability
• Continuous Improvement
• Personal Leadership
• Teamwork

What equips you for the role

• 3 to 5 years in a similar role.      
• Good communication and interpersonal skills

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…