Sales Coordinator Sales Admin Sales Assistant

Job summary
Contribute to customer satisfaction by answering emails and phone calls Prepare quotations, execute orders, and follow up on payments Coordinate with sales, delivery, and warehouse teams for prompt order processing
Job seniority: mid-to-senior level
Responsibilities
• Answer emails and phone calls in a timely manner • Prepare quotations, execute orders, and follow up on payment • Inform customers of delays and delivery dates • Communicate with sales team to ensure prompt order processing • Liaise with delivery and warehouse teams for timely goods receipt/delivery • Coordinate with technicians for after-sales support • Research potential products, vendors, and services for purchasing • Compare price and quality, negotiate for the best deal • Purchase items from vendors and suppliers • Promote company's products and develop relationships • Achieve sales target, grow market-share, and penetrate new markets • Maintain knowledge of the product line • Understand customer needs and expectations • Ensure profit growth and product/service expansion • Inform leadership teams of market intelligence • Maintain excellent external and internal communications • Represent the company at trade shows • Collect customer feedback and solve complaints • Perform assigned duties
Requirements
• Ability to communicate effectively via email and phone • Organizational skills for quotations, orders, and payments • Knowledge of delivery and warehouse processes • Collaborative skills to work with sales, delivery, and warehouse teams • Technical knowledge of the product line • Negotiation skills for purchasing • Sales experience to achieve targets and grow market-share • Problem-solving skills for customer complaints • Ability to attend trade shows • Flexibility to perform assigned duties
Key Skills Needed
• Effective communication • Organizational skills • Collaboration • Technical knowledge • Negotiation • Sales experience • Problem-solving • Flexibility