We are on the lookout for a resourceful F&B Supervisor to join our amazing team at The First Group in Dubai.
Growing your career as a Full Time F&B Supervisor is a terrific opportunity to develop productive skills.
If you are strong in communication, teamwork and have the right personality for the job, then apply for the position of F&B Supervisor at The First Group today!
Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. , offers comfortable studios and one-bedroom apartments in the heart of the city The First collection of Business Bay opens in July. Bringing to the market a range of franchised properties, the group also manages and , which are franchises of the Wyndham Group. While Citadines Metro Central Dubai offers hotel apartments in a prime location and is a franchise of The Ascott Limited.
Collection restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown brands and recognised international franchises, including MasterChef, the TV Experience – the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper-midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations. With ambitious growth plans in the years ahead, Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.
Nestled amid the alluring Dubai coastline, the latest addition to the flourishing Soluna Beach Club scene from The First Group offers a contemporary Mediterranean experience in the heart of The Palm Jumeirah. Catering to residents and hotel guests alike, this vibrant family-friendly oasis boasts endless sun-kissed beaches and glistening blue waters with a variety of chic lounging areas offering sweeping views across the iconic skyline. With three uniquely appointed restaurants Risen, ÉNAS Mediterranean Restaurant and our Pool & Beach at Soluna Beach Club serving up an extensive menu of globally, Mediterranean inspired cuisine, guests will discover a stylish haven set against the backdrop of warm-hearted hospitality and sublime interiors.
- Accomplishes department objectives by supervising staff, organizing and monitoring work process.
- Provides quality service by enforcing quality and guest service standards.
- Checks preparations before and during the shift.
- Ensures the progress and delivery of tasks and makes sure quality standards are met in doing so.
- Maintains staff by selecting, orienting and training employees, developing personal growth opportunities.
- Promotes up and cross selling to the team members.
- Responds to guest complains and questions in a timely manner.
- Evaluates the staffing requirements per shift and also makes decisions when staffing requirements change during the shifts.
- Works together with other departments to supervise all tasks to be done in an efficient and timely manner.
- Keeps the supplies and stocks upto requirements, including advising the manager on the required materials.
- Controls expenses by gathering and scheduling expenditures, monitoring variances, implementing corrective actions.
- Works along in the shifts, knowledgeable about all products to answer the questions of both guests and staff.
- Works together with the entire F&B management on new ideas and improvements for the department.
- Checks bills, table progress, preparations, waiting time for food and drinks to prevent mistakes during the operations.
- Supervises the restaurant opening and closing procedures.
- Doing proper shift handovers to inform colleagues about what happened on the shift and what is important for the rest of the day/week.
- Informs the management of any visit of FAM/ VIP guests to the outlets.
- Ensures that menus, promotional items are handled properly and replaces damaged or outdated materials.
- Is aware of the health and safety requirements for the department and makes the team members aware of those.
- Maintaining good communication with the kitchen about changes, dietary requests, VIPs etc. at all times.
- Ensures daily briefings and allocations get done and all records kept on file.
- Conducts mid-year and final reviews for the crew and associates.
- Ensures all work orders are raised and updated in Aladdin system.
- Ensures all staff are following HACCP and Hygiene standards at all times.
- Passes on information from management to colleagues and from colleagues to management.
- The authority to decide or nominate an award based on performance.
- Ensures all the prices in the micros are updated.
- Doing the micros change form if new icons need to be created.
- Trains, motivates and evaluates new and existing staff.
- Attends departmental meetings if required.
- Ensure the outlet par level are set and followed.
- Daily/weekly/monthly inventory happening without fail.
- A minimum of 3+ years of experience in a 5-Star Hotel is essential.
- All Day Dining experience preferable.
- Excellent reading, writing and oral proficiency in English.
- Experienced in all aspects of restaurant's services.
- Must be well-presented and professionally groomed at all times.
- Excellent leader and trainer with solid motivational and teamwork skills.
- Attention to detail and strong interpersonal skills to deal with diverse staff.
- Handling guest complaints and ability to know when to escalate to line manager.
- Ability to understand the flow of service and support colleagues.
- Proven ability to successfully support the management to motivate and lead a diverse team.
- Perform job with attention to detail and the ability to organize and handle multiple tasks.
- Ability to understand guest needs and to deliver superior customer service.
- Ability to work long hours with a strong focus on operational excellence.
- Familiar with restaurant point of sales and cashiering procedures is preferred.
Benefits of working as a F&B Supervisor in Dubai:
● Learning opportunities
● Advancement opportunities
● Competitive salary