IT Solutions Manager

Job Description

Responsibilities:

• Coordinate and oversee FnB  IT projects and initiatives, from inception to completion, ensuring on-time delivery, within budget, and according to specifications.
• Lead the planning, execution, and delivery of technical programs and projects, ensuring alignment with organizational goals and objectives.
• Monitor and report on project performance, providing regular updates to stakeholders and senior management on milestones, dependencies, risks, and issues.
• Collaborate with vendors, contractors, and external partners as needed to support project objectives and requirements.
• Laise within departments to understand business requirements and translate them into technical solutions, leveraging emerging technologies and trends to drive innovation and efficiency.
• Coordinate and facilitate cross-functional team meetings, workshops, and discussions to drive consensus, resolve issues, and ensure effective communication.
• Implement and enforce IT security measures, protocols, and controls to protect organizational data, assets, and privacy, responding to security incidents and breaches as needed.
• Manage the design, implementation, and maintenance of FnB IT systems, infrastructure, and networks, ensuring alignment with organizational goals, industry best practices, and security standards.
• Evaluate and recommend hardware, software, and cloud services, negotiating contracts and agreements with vendors and service providers to maximize value and ROI.
• Monitor and optimize system performance, reliability, and scalability, identifying and addressing issues, bottlenecks, and areas for improvement.
• Develop and manage FnB IT budgets, forecasts, and expenditures, tracking costs and resources to optimize spending and support strategic initiatives.
• Foster a culture of collaboration, innovation, and continuous improvement within the FnB IT department , promoting knowledge sharing, teamwork, and accountability.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Proven experience (X years) in FnB IT management, with a focus on technical programs, operations, infrastructure management, and project delivery in a fast-paced, dynamic environment.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate cross-functional teams.
• Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams, build consensus, and influence stakeholders.
• Knowledge of industry standards, regulations, and best practices related to IT operations, security, and compliance.
• Demonstrated ability to prioritize and manage multiple projects simultaneously, adapting to changing priorities and deadlines as needed.
• Solid technical background with knowledge of software development, infrastructure, networking, and cloud technologies.
• Strong analytical and problem-solving skills, with the ability to prioritize and manage multiple projects simultaneously, adapting to changing priorities and deadlines as needed.
• Ability to thrive in a collaborative team environment, fostering a culture of transparency, trust, and accountability.
• Experience working with diverse stakeholders, including technical teams, business leaders, and external partners.