Technician - Engineering

JOB DESCRIPTION

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group. About the Job: An opportunity has arisen for Technician to join the Engineering team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Understand the complaints/issues, carry out all the relevant equipment’s to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed. Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner. Complete work orders, PPMs, CWAs as directed. Select correct materials from engineering stores and enter logs of the materials collected. Organise work and equipment’s in a skilled and professional manner. Maintain logs for all work performed while on duty within the department and those in other departments as required. Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them. Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions. Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required. Ensures that all the operating equipment and necessary materials are available and clean prior to the commencement of service. Attend all training sessions and meetings on a consistent and regular basis. Any other duties as may reasonably be requested by the management and reporting manager. Ensure that high standard of personal hygiene and grooming are strictly observed and followed. Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary. Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence. Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations. About you: The ideal candidate for this position will have the following experience and qualifications: Higher Secondary School Certificate or Secondary education Vocational certificate in requisite field of Engineering Qualified tradesman within discipline About the Benefits: We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.