Program Manager Payments, Payment Programs and Operations

Job Description

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic? If yes, this opportunity is for you. Amazon Payment Services seeks a Business Analyst who will be helping drive business intelligence for programs and products across Middle East countries by mining, analyzing and transforming data into an understandable structure for further use. The successful candidate will be a self-starter who is comfortable with ambiguity; will have a passion for data and diving deep, strong appreciation for consistency in reporting, and dedication to providing insightful analysis in a fast-paced environment; detail oriented and has the ability to work well with cross-functional teams.
Key job responsibilities
• Learn and understand a broad range of Amazon’s data resources and know how, when and which data sources to use.
• Deep dive into massive data sets to answer key business questions using MS Excel, Oracle SQL and other data manipulation languages.
• Creating and maintaining weekly/monthly metrics to provide timely information to senior leaders on business health.
• Identifying, developing and executing data analysis to uncover areas of business opportunity.
• Presenting written recommendations and insights to key stakeholders that will help shape effective creative campaign strategies worldwide.
• Shaping and informing key metrics and indicators by which the self-service business will assess its performance
• Provide reports on key performance indicators and/or large ongoing projects
• Performing ad-hoc deep dive analyses in conjunction with Product, Sales, and Engineering to understand the tradeoffs of different business scenarios and provide guidance for future decisions.
• Uphold and enforce an environment of ethical practices and strong financial controllership
We are open to hiring candidates to work out of one of the following locations:
Dubai, ARE
- Bachelor’s degree from an accredited university in business, finance, engineering or a related field
- Relevant experience in data analysis, research, business intelligence and data warehousing tools, or comparable consumer analytics solutions.
- Skills using SQL, ETL and databases in a business environment with large-scale, complex datasets. Understanding of data structures and architecture.
- Proven analytical and quantitative skills (Advanced Excel) and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses.
- Strong attention to detail and consistency.
- Demonstrated ability to identify and solve ambiguous problems.
- Demonstrated high degree of organization and ability to manage multiple, competing priorities.
- Strong verbal and written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams.
- Experience operating successfully in a fast-paced, results-oriented environment, and have the ability to influence the decisions of senior business leaders through effective verbal and written communication, logical reasoning, and the presentation of alternatives
- Independent and entrepreneurial, showing the ability to work with minimal direction
- Passion for continuous process improvement