Reception Intern

• Welcome and greet every customer entering the showroom in a warm and professional manner.
  
• Understand the purpose of the customer's visit and identify their basic requirements.
  
• Direct customers to the appropriate Sales Agent or department.
  
• Manage customer waiting areas and ensure customers are attended to promptly.
  
• Register and maintain accurate customer information in the required OMS system.
  
• Support the sales team by ensuring walk-in customers are assigned and attended to without delay.
  
• Coordinate customer appointments, visits, and test drives with the sales team.
  
• Maintain accurate records of showroom visitors and customer interactions.
  
• Assist in collecting and updating customer profile information.
  
• Follow up internally to ensure no showroom customer is left unattended.
  
• Support the Sales and Customer Experience teams with daily administrative activities.
  
• Maintain a professional and welcoming reception area always.
  
• Handle customer concerns politely and escalate them to the appropriate team member when required.
  
• Support the team during busy periods, events, and showroom activities.
  
• Receives a warm welcome.
  
• Leaves the showroom with a positive impression of the company, regardless of whether a sale is completed.
  

Requirements

• Previous customer service, hospitality, reception, or automotive experience is an advantage but not mandatory for an internship.
  
• Good communication and interpersonal skills.
  
• Pleasant, confident, and professional personality.
  
• Comfortable meeting and communicating with new people.
  
• Positive attitude and willingness to learn.
  
• Ability to remain calm and professional in a busy showroom environment.
  
• Basic knowledge of Microsoft Word, Excel, PowerPoint, and CRM/OMS systems is an advantage.
  
• Good English communication skills must to have, knowledge of additional languages is an advantage.