Strategic Vendor Manager Intern

Help AG is looking for a talented Strategic Vendor Manager Intern will be learning internal/ external processes to provide strategic insights and feedback to the Vendor Management team. The SVMI will contribute to operational tasks, admin to ensure compliance and processes are followed. Additionally, the intern will build relationships with Help AG Group’s strategic vendor partners. There will be a focus for Help AG’s business and ensures that all the internal stakeholders are in alignment with business direction and committed requirements. This position will also be responsible for all tactical aspects relating to the development of new initiatives and implementation of new programs and services.

Responsibilities:

• Work with SVM to track and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics.

• Understand back-end rebate programs, commercial terms, key projects for supply and support to exceed Help AG’s business objectives.

• Build relationships with external vendors and suppliers as well as internal stakeholders.

• Learn how to conduct quarterly business reviews with vendors to address issues and explore new opportunities to improve program profitability.

• Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.

• Learn outward communication to vendors to facilitate understanding and awareness of organizational strategic direction, changes and challenges.

• Supporting the SVM in the interaction between vendors and internal stakeholders within Help AG to provide adequate visibility of interdependent initiatives and programs.

• Develop ongoing partnership-based relationships to obtain regular updates on status of program.

• Improve efficiency in backend & operational tasks to support Vendor Coordinator Specialist

Qualifications & Skills:

• University Degree related to Business Administration, IT, Information Security or similar work experience.

• Positive attitude and drive to work in the channel ecosystem.

• Ability to think strategically along with executing operational tasks

• Willingness to build channel/relationship management experience.

• Professional communication, attention to detail and organizational skills.

• Ability to learn negotiation skills & capabilities.

• Strong problem solving and issue resolution skills.

• Being able to understand business processes and activities.

• Flexible work approach, based on the job requirements.

• Ability to manage vendor expectations and/or escalations from stakeholders within Help AG.

Benefits:

• Career progression and growth through challenging projects and work.

• Employee engagement and wellness campaigns activities throughout the year.

• Excellent learning and development opportunities.

• Inclusive and diverse working environment.

• Flexible/Hybrid working environment.

• Open door policy.

About Us:

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.