Online Operations Manager

Job Description:

Simon Property Group is seeking an experienced Online Operations Manager to join our team in Abu Dhabi, AE. As an Online Operations Manager, you will be responsible for overseeing the day-to-day activities of our online operations, ensuring smooth and efficient processes to drive success for our e-commerce platform.

Responsibilities: - Develop and implement online operational strategies to enhance the overall customer experience and drive sales. - Manage a team of online operational staff, including hiring, training, and performance evaluations. - Monitor key performance indicators (KPIs) and analyze data to identify opportunities for improvement. - Collaborate with cross-functional teams, such as Marketing and IT, to ensure alignment and achieve business objectives. - Stay informed on industry trends and best practices to stay ahead of the competition. - Oversee inventory management, order processing, and fulfillment to ensure timely delivery to customers. - Troubleshoot and resolve any issues or disruptions to the online operations.

Requirements: - Bachelor's degree in Business Administration or a related field. - Minimum of 5 years of experience in online operations management. - Proven track record of driving results and meeting KPIs in an e-commerce environment. - Strong communication and problem-solving skills. - Hardworking and passionate about delivering exceptional customer service. - Ability to work effectively in a fast-paced and high-pressure environment. - Knowledge of online retail systems and tools. - Experience with project management and team leadership.

Benefits: - Parental leave to support work-life balance. - Employee discounts on company products and services. - Relocation allowance for eligible candidates.

Working Environment: At Simon Property Group, we value autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and inclusive working environment where creativity and innovation are encouraged.

Equal Opportunity Statement: Simon Property Group is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome all qualified candidates to apply for this position without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.