Account Support Manager - Remote Work

Job Description:

Union Pacific is looking for a dedicated and experienced Account Support Manager to join our team on a part-time basis, with the opportunity to work remotely. As a Mid-to-Senior Level professional with at least 8 years of experience in account management, you will play a crucial role in maintaining and strengthening relationships with our key clients.

Responsibilities: - Serve as the main point of contact for assigned accounts, providing exceptional support and addressing any inquiries or issues promptly - Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with our products and services - Collaborate with sales and marketing teams to identify opportunities for upselling or cross-selling products to existing clients - Monitor account performance and analyze data to identify trends and opportunities for improvement - Work with internal teams to resolve any client-related issues and ensure a seamless customer experience - Provide regular updates to clients on new products or services, promotions, and industry trends - Prepare regular reports and presentations on account performance and present findings to senior management

Requirements: - Bachelor's degree in business administration, marketing, or a related field - Proven track record in account management and client relationship building - Excellent communication and interpersonal skills - Strong attention to detail and ability to multitask in a fast-paced environment - Proficiency in CRM software and Microsoft Office suite - Ability to work independently and as part of a team - Hardworking and reliable with a strong work ethic - Demonstrated cooperation and problem-solving skills

Benefits: - Retirement plan - Joining Bonus - Travel & spending expenses

Working Environment: At Union Pacific, we strive to cultivate a sense of ownership and responsibility at every level of our organization. We encourage our employees to take initiative, collaborate with colleagues, and drive results that benefit our clients and our company.

Equal Opportunity Statement: Union Pacific is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome and encourage diversity in our workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.