Call Center Associate - Remote Work

Job Description:

As a Call Center Associate at Stryker, you will be responsible for providing exceptional customer service and support to our clients remotely from your location in Dubai. This part-time entry-level position requires no prior experience, making it a great opportunity for individuals looking to start their career in customer service.

Responsibilities: - Handle incoming calls and emails from customers in a professional and efficient manner - Provide information about products and services, answer questions, and resolve any issues or complaints - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction and retention - Follow communication procedures, guidelines, and policies when assisting customers - Meet personal and team targets to contribute to the overall success of the call center

Requirements: - Excellent communication skills and a strong command of the English language - Resourceful and confident when dealing with challenging situations - Ability to demonstrate emotional intelligence and empathize with customers - Basic project management skills to handle multiple tasks efficiently - Must have access to a quiet workspace and high-speed internet for remote work - Willingness to learn and adapt to new technologies and processes

Benefits: - Gym membership to promote a healthy work-life balance - Retirement plan options for long-term financial stability - Remote work flexibility to accommodate personal responsibilities and preferences

Working Environment: At Stryker, we cultivate a sense of ownership and responsibility at every level of our organization. We believe in fostering a positive and inclusive work environment where all employees are valued and empowered to succeed.

Deadline to Apply: Please submit your application by June 28, 2024.

Equal Opportunity Statement: Stryker is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.