Client Relations Specialist - Remote Work

Job Description:

We are seeking a Client Relations Specialist to join our team at C.H. Robinson Worldwide in a remote work position based in Dubai, AE. As a Client Relations Specialist, you will be responsible for maintaining and strengthening relationships with our clients by providing exceptional customer service and addressing any concerns or issues that may arise. This role is part-time and requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Communicate regularly with clients to ensure their needs are being met and exceeded - Resolve any customer complaints or issues in a timely and professional manner - Act as a liaison between clients and internal teams to ensure seamless communication and coordination - Develop and maintain a deep understanding of our clients' businesses and industries - Identify opportunities for upselling and cross-selling our services to existing clients - Collaborate with the sales team to identify new business opportunities and potential clients - Create reports and presentations to update clients on their account status and performance - Stay up-to-date on industry trends and best practices in client relations

Requirements: - 2+ years of experience in a client relations or customer service role - Resilient and able to handle challenging situations with grace and professionalism - Passionate about providing exceptional customer service and building strong relationships - Strong problem-solving skills and emotional intelligence - Excellent communication and interpersonal skills - Ability to work independently and manage time effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field is preferred

Benefits: - Retirement plan - Joining Bonus - Medical coverage

Our working environment is dedicated to understanding and exceeding customer expectations, and we are looking for a Client Relations Specialist who shares our commitment to excellence.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: C.H. Robinson Worldwide is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.