Client Service Assistant - Remote Work

We are looking for a resourceful and confident individual to join our team as a Client Service Assistant in a remote work capacity. As a Client Service Assistant at Dana Holding, you will be responsible for providing excellent customer service to our clients, assisting them with any inquiries or issues they may have.

Responsibilities: - Communicate effectively with clients to address their needs and concerns - Manage client accounts and maintain accurate records - Provide timely and accurate responses to client inquiries via email, phone, or chat - Collaborate with other team members to ensure the best possible service for our clients - Assist with data entry and administrative tasks as needed - Stay up to date on industry trends and developments to better serve our clients

Requirements: - 1 year of experience in a customer service or client-facing role - Strong people management skills and emotional intelligence - Excellent communication skills, both written and verbal - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Resourceful problem solver with a proactive attitude

Benefit Package: - Life insurance and disability insurance - Remote work flexibility - Opportunities for growth and professional development

Working Environment: At Dana Holding, we embrace a culture that challenges norms and encourages bold thinking. We value diversity and inclusion in our team and believe in fostering a supportive and collaborative work environment.

Deadline to Apply: Please submit your application by June 7th, 2024.

Equal Opportunity Statement: Dana Holding is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.