Client Service Manager - Remote Work

Job Description:

We are seeking a passionate and independent Client Service Manager to join our team at J.P. Morgan Chase. This is a remote work opportunity based in Dubai, UAE, and is ideally suited for someone with at least 8 years of experience in client service management. As a mid-to-senior level professional, you will be responsible for managing and nurturing relationships with our clients to ensure their satisfaction and success.

Responsibilities: - Serve as the primary point of contact for assigned clients, understanding their needs and providing tailored solutions - Drive customer retention and growth by identifying opportunities to upsell products and services - Collaborate with internal teams to deliver exceptional service, addressing client inquiries and resolving issues in a timely manner - Analyze client feedback and data to continuously improve our services and offerings - Develop and maintain strong relationships with key stakeholders to drive client satisfaction and business growth - Stay up-to-date on industry trends and best practices to provide strategic insights to clients

Requirements: - 8+ years of experience in client service management - Passion for building and maintaining strong client relationships - Ability to work independently and drive results - Excellent communication skills to effectively engage with clients and internal teams - Creative problem-solving skills to address complex client needs - Equal Opportunity Statement: J.P. Morgan Chase is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. If you require assistance or accommodation during the application process, please reach out to our HR team.

Join our team at J.P. Morgan Chase and be part of an innovative and forward-thinking company. Enjoy the flexibility of remote work, access to training and professional development opportunities, and the possibility of visa sponsorship. Don't miss this chance to make a meaningful impact in the financial services industry. Apply by the deadline on May 6, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.