Client Service Manager - Remote Work

Job Description:

KKR is seeking a skilled and experienced Client Service Manager to join our team. This role will be remote and part-time, with the opportunity for flexible working hours. The ideal candidate will have at least 8 years of experience in client service management, preferably within the financial services industry.

Responsibilities: - Build and maintain strong relationships with clients, ensuring their needs are met and issues are resolved in a timely manner - Serve as the main point of contact for clients, addressing any inquiries or concerns they may have - Work closely with internal teams to ensure client satisfaction and retention - Develop and implement strategies to improve client service processes and procedures - Monitor client feedback and implement improvements to enhance overall client experience - Provide regular reporting and updates to senior management on client service metrics and KPIs

Requirements: - 8+ years of experience in client service management - Energetic and reliable personality traits - Strong research and communication skills - Bachelor's degree in a related field - Proven track record of successfully managing client relationships - Ability to work independently and prioritize tasks effectively - Knowledge of the financial services industry is a plus

Benefits: - Vision insurance - Visa sponsorship - Paid overtime

Working Environment: At KKR, we are committed to environmental responsibility and sustainable practices. As a remote team member, you will have the opportunity to contribute to our efforts to reduce our carbon footprint and operate in an eco-friendly manner.

Equal Opportunity Statement: KKR is an equal opportunity employer and considers all qualified applicants without regard to race, gender, disability, sexual orientation, or any other protected status. We are committed to providing a diverse and inclusive work environment for all employees.

Deadline to Apply: June 29, 2024

Join our team at KKR and make a difference in the world of client service management. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.