Client Service Specialist - Remote Work

Job Description:

Nordstrom is seeking a Client Service Specialist to join our team on a part-time basis, working remotely from Dubai, AE. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product information, order status, and issue resolution - Provide exceptional service to ensure a positive shopping experience for every client - Maintain accurate records of interactions and transactions - Collaborate with other team members to improve overall customer satisfaction - Stay up-to-date on product knowledge and company policies

Requirements: - Must be driven and reliable, with a strong work ethic - Excellent communication skills, both written and verbal - Strong critical thinking skills to problem-solve and make decisions independently - Ability to multitask and prioritize effectively in a fast-paced environment - Comfortable working remotely with minimal supervision - Proficient in Microsoft Office suite and ability to learn new software quickly

Benefits: - Life insurance coverage - Joining Bonus for new employees - Remote work flexibility, allowing you to work from the comfort of your own home - Opportunities for career growth and development within the company

Working Environment: At Nordstrom, we value autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and inclusive work environment where all team members are encouraged to contribute their unique skills and talents to achieve success.

Equal Opportunity Statement: Nordstrom is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.