Client Support Assistant - Remote Work

Job Description:

Baker Hughes is seeking a talented and dedicated Client Support Assistant to join our team on a remote work basis in Dubai, UAE. As a Client Support Assistant, you will be responsible for providing exceptional support to our clients, assisting them with their needs and inquiries, and ensuring their overall satisfaction with our services.

Responsibilities: - Act as the main point of contact for clients, addressing their questions and concerns in a timely and professional manner - Collaborate with internal teams to coordinate and prioritize client requests - Assist in the development of client support materials, such as user guides and FAQs - Proactively identify opportunities for improvement in client support processes and procedures - Provide regular updates to clients regarding the status of their requests - Maintain accurate records of client interactions and transactions - Work closely with the sales team to identify upselling opportunities

Requirements: - Bachelor's degree in Business Administration or a related field - 4 years of experience in a client support role - Strong communication and interpersonal skills - Resourceful and passionate about providing exceptional client support - Creative problem-solving abilities - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office Suite - Experience with CRM systems is a plus

Benefits: - Company transportation - Travel opportunities - Gym membership

Working Environment: At Baker Hughes, we are committed to supporting our employees in their personal and professional development. We provide a collaborative and inclusive working environment where employees can thrive and grow in their careers.

Deadline to apply: 2024-07-13

Equal Opportunity Statement: Baker Hughes is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We welcome applications from all qualified candidates.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.