Client Support Manager - Remote Work

**Job Description:**

As a Client Support Manager at Sanmina, you will be responsible for managing relationships with clients and providing exceptional customer service. This is a remote work position based in Dubai, AE, offering part-time hours. The ideal candidate will have at least 7 years of experience in a similar role and possess strong communication and problem-solving skills.

**Responsibilities:** - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Develop and maintain strong relationships with clients to ensure customer satisfaction and retention - Monitor client accounts and proactively identify opportunities for upselling or cross-selling products or services - Collaborate with internal teams to resolve customer issues and escalate complex problems as needed - Prepare regular reports on client performance and present findings to management - Stay up to date on industry trends and competitor activities to inform client strategies - Provide training and support to clients on how to use products or services effectively

**Requirements:** - 7+ years of experience in client support or account management - Strong emotional intelligence and the ability to empathize with clients' needs - Excellent research skills to gather information and analyze data effectively - Hardworking and able to work independently with minimal supervision - Excellent communication skills, both written and verbal - Proven track record of meeting and exceeding client expectations - Bachelor's degree in a related field is preferred

**Benefits:** - Profit sharing opportunities - Dental insurance coverage - Training and professional development programs - Remote work environment with a focus on promoting work-life balance and employee well-being

**Equal Opportunity Statement:** Sanmina is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Deadline to apply:** June 3, 2024

If you meet the requirements for this position and are interested in joining a dynamic and supportive team, we encourage you to apply for the Client Support Manager role at Sanmina.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.