Customer Service Assistant - Remote Work

Job Description:

We are seeking a dynamic and energetic Customer Service Assistant to join our team at Abu Dhabi Securities Exchange for remote work. As a part-time entry-level role, this position will require someone who is adaptable and can thrive in a fast-paced and evolving work environment.

Responsibilities: 1. Providing exceptional customer service to clients through phone, email, and online chat. 2. Responding to inquiries, resolving issues, and ensuring customer satisfaction. 3. Assisting customers with account setup, login issues, and general inquiries. 4. Collaborating with other team members to ensure a seamless customer experience. 5. Maintaining accurate records of customer interactions and transactions. 6. Keeping up-to-date with product knowledge and industry trends. 7. Assisting with other administrative tasks as needed.

Requirements: 1. No prior experience required, but a willingness to learn and grow in the role. 2. High school diploma or equivalent. 3. Strong communication skills and emotional intelligence. 4. Ability to work in a team environment and cooperate with colleagues. 5. Basic computer skills and proficiency in Microsoft Office. 6. Must be energetic, adaptable, and able to work independently.

Benefits: - Paid Time Off (PTO) - Medical coverage - Visa sponsorship

Equal Opportunity Statement: Abu Dhabi Securities Exchange is an equal opportunity employer and does not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected status. We value diversity in our team and welcome applicants from all backgrounds.

If you are a motivated and customer-oriented individual looking to kickstart your career in customer service, we encourage you to apply by the deadline of July 15, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.